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  2. Hotel Facilities

Hotel Facilities

  • Front desk

    Check-in and check-out are available at the front desk.
    During your stay, if you have any questions, problems, questions about sightseeing in the area, etc.
    Please do not hesitate to contact us.

    In front of the front desk, tourist information on the surrounding area and the prefecture, etc.
    We have various pamphlets.
  • lobby

    We also accept orders for coffee etc. in the lobby.
    Rental of kendama and board games that children can enjoy
    We will guide you in the lobby.
  • shop

    Chikuma City's specialty and our original Shichimi pepper,
    We have souvenirs from Nagano prefecture.
    Please use it as a souvenir for your trip.

    Opening Hours

    8:00 to 10:00 / 15:00 to 21:00
  • Smoking Room

    There is a smoking space next to the entrance.
    If you are using a non-smoking room, please use this.
  • Big Hall

    Meetings, banquets, dinners, etc.If you wish to use the hall
    Please feel free to contact us.

Facility information

Number of rooms

18 rooms in total:Western-style room 0/16 Japanese-style rooms/2 rooms for meals

Room supplement

Free Wi-Fi is available in the facility.There are two types of special rooms: wall / bran partition.

Standard room facilities

Some guest rooms bath and toilet/Air conditioning in all rooms/TV set/refrigerator(Paid beverages available)

Internet related

All rooms are available
[Connection method]Wifi
[PC rental]No
[Internet connection]Free


Hand towel/Toothbrush / toothpaste/bath towel/shampoo/rinse/Body soap/Soap/yukata/Duvet/Shaving/Shower cap/Cotton swab/Comb / brush

Facility contents

banquet hall/Karaoke facility(Paid)/non-smoking room/Ice machine

Locally available credit card

JCB / Visa / Master/AMEX / UC / DC / NICOS / Diners/UFJ

QR code payment that can be used locally

PayPay / au PAY / LINE Pay / Rakuten Pay/Merpay/d payment/Alipay

Standard check-in time


Standard check-out time


Supplementary information about amenities

(1) All types of washrooms are available, except for the "Japanese-style 18m2 bathtub".
amenities is not available for small children (with meals) (with futons) (without meals and futons).
Please use the one you bring for a fee.

Hot spring tax

Hot spring tax Adults 150 yen will be charged separately.

Cancellation provisions

3 to 2 days ago:30% of room rate
1 days prior:50% of room rate
On the day of arrival:100% of room rate
Cancellation without any contact:100% of room rate
*If there is a cancellation policy set for each accommodation plan

Hot spring information list

Hot Springs

Togura Kamiyamada Onsen JCB (100% natural hot spring)*Does not include artificial hot springs

Open Air Bath

Yes (both men and women (including time change), can be reserved)

Private Bath

Yes(There are conditions)

Number of baths

[Open-air bath]Man:1 woman:1 Mixed bathing:0
[Indoor bath]Man:1 woman:1 Mixed bathing:0
[sauna]Man:0 woman:0 Mixed bathing:0

Other bath facilities

Observation bath

Bath usage conditions

You can enter the hot spring at any time from check-in to check-out.
A 30-minute private open-air bath is available only on weekdays (Monday to Thursday) from 18:00 to 20:00.
*Not available during the busy season, advance reservations are required at the hotel.

Hot spring tax

Hot spring tax Adults 150 yen will be charged separately.

Source place name

Togura Kamiyamada Onsen

Source name

Kamiyamada Onsen Co., Ltd. Source(mixture)
No. 26/No. 27/No. 30/No. 32/No. 35/No. 40/No. 41/No. 43/No. 46

Hot Spring Qualities

Alkaline simple sulfur hot spring

Spring temperature

44.0 degrees Celsius(Temperature 33 ℃)

Hydrogen ion concentration


Indications(Diseases and symptoms for which hot springs work)

For bath
Neuralgia/muscle pain/Joint pain/Fifty shoulders/Motor paralysis/Joint stiffness/Bruise/Sprain
Chronic gastrointestinal disease/Hemorrhoids/Cold sensitivity/Post-illness recovery period/Fatigue recovery/Health Promotion/Chronic skin disease
Chronic gynecological disease / cut wound / diabetes

Contraindications(Symptomatology that you should refrain from bathing)

For bath
Acute disease (especially if you have a fever) / Active tuberculosis / Malignant tumor / Severe heart disease / Respiratory failure
Renal failure / Hemorrhagic disease / Severe anemia / Other diseases in general

Precautions for bathing 1

A:When starting spa treatment, the number of baths in the first few days should be about once a day.
  After that, it should be 2 to 3 times.
I:The required period for spa treatment should be approximately 2 to 3 weeks.
C:Hot spring contact (hot water touch or bath water reaction) may appear about 3 days to 1 week after the start of spa treatment.
  During "hot water hit", reduce the number of baths or stop bathing and wait for the recovery of hot water hit symptoms.

Precautions for bathing 2

D:In addition to the above, please note the following points when taking a bath.
(A) The bathing time varies depending on the bathing temperature, but it may be about 3 to 10 minutes at the beginning and may be extended as you get used to it.
(B) While taking a bath, generally keep rest, except for exercise baths.
(C) After bathing, do not flush the components of the hot spring that have adhered to your body with water.
 (For those who are prone to sores, it is better to wash your body with fresh water after bathing or wipe off the hot spring ingredients.)
(D) After taking a bath, pay attention to the cooling of the water and keep a certain amount of rest.
(E) As a general rule, high temperature baths (42 ° C or higher) are contraindicated for the following diseases.
B. Severe arteriosclerosis
B. Hypertension
C. Heart disease
(F) If you suddenly enter a hot spring, you may get dizzy, so be careful.
(G) It is desirable to avoid bathing immediately before and after meals.
(H) Be especially careful when taking a bath after drinking alcohol.


The floating matter in the bathtub is Yuka, a natural hot spring.
Corrosion of metals in the bathroom is due to the components of the hot springs.