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026-275-1018
What can tourist coupons be used for?
＜Shinshu wari SPECIAL and prefectural support advance tickets＞
You can use it at the drink fee and shop at this facility.
The expiration da…Continue readingAre there amenities in the room
Yukata, bath towels, washcloths, toothbrush sets, socks, hand soap, etc. are provided in all guest rooms.
Some rooms have makeup remover, cl…Continue readingWhat time is dinner / breakfast
You can choose from the following four start times for dinner and breakfast.
《Dinner》
・ From 18:00
・ From 18:30
・ From 19:00
・ From 19:30
…Continue readingIs the meal a buffet?
Neither dinner nor breakfast is a buffet.
Supper is a multi-course kaiseki meal that uses plenty of ingredients unique Shinshu carefully sel…Continue readingCan I use a credit card for local payments?
Yes, the following cards can be used.
JCB / Visa / Master / AMEX / UC / DC / NICOS / Diners / UFJ
However, we ask customers who stay overni…Continue readingCan I use QR code payment for local payment?
Yes, the following QR code payment is available.
PayPay ・ LINE Pay ・ au Pay ・ Rakuten Pay ・ Mel Pay ・ d payment ・ Alipay
However, we ask cu…Continue readingAre there non-smoking rooms / smoking rooms?
From February, all rooms of this facility are non-smoking.Smoking is prohibited in this facility, including heated and electronic cigarettes…Continue readingWhere is the dining venue
In principle, dinner is served in a private room so that one guest can enjoy a leisurely meal at this facility.
If there are a large number …Continue readingDo you have a shower / toilet
Except for 3 rooms with bathtub and toilet
All guest room toilets are shower toilets with a washing function.
Some shared toilets are Japane…Continue reading★If you book multiple rooms ...
There are mainly 7 types of guest rooms at this facility,
If you book more than one room
It may not be available on the same floor or in a r…Continue readingIs there a hair dryer in the room
A hair dryer is provided in the large communal bath on the 1st floor.
If you wish, we will rent a room.
Please do not hesitate to contact us…Continue readingIs there a refrigerator in the room
All rooms are equipped with an empty refrigerator.★Bringing in drinks ...
I'm really sorry,
Please refrain from bringing drinks to the banquet hall.
Only guests with an all-you-can-drink banquet can bring it to the…Continue readingDo you have towels and yukata for children?
For children who booked with meals and futons
Bath towel, washcloth and yukata are included in the set.
Yukata is available in large, medium…Continue reading★When taking a bath ...
Togura Kamiyamada Onsen has a strong sulfur component,
Silver products will darken, so please remove the accessories before taking a bath.
I…Continue readingHow long do you take a bath
Both the large public bath on the 1st floor and the rooftop open-air bath on the 5th floor
From check-in until 9:30 the next morning
You can…Continue readingDo you have a private bath
★★Information about private open-air bath★★
For customers who want to relax and enjoy the hot springs with a couple or family
We have a pri…Continue readingDo you have shampoo etc. in the bath
Shampoo, conditioner, body soap and soap are available in the large communal bath.
In addition, razors, aftershave lotions, combs, etc. are …Continue readingWhere is the parking lot
The parking lot of this facility is in front of the building and faces the road.
FamilyMart, so please use it as a landmark.
Upon arrival, t…Continue readingIs there a transfer to the station
Two or more people will pick you up at Shinano Railway Togura Station
The time is from 15:00 to 19:00 and from 7:30 to 10:00.
It takes about…Continue readingDo you have a massage
Massages are available in the rooms.
A reservation is required for 40 minutes at 4,000 yen between 20:00 and 22:00.
Please contact us as soo…Continue readingIs there a conference hall
Chairs and tables are available.
If there is no space in the banquet hall, we will prepare a banquet after the meeting.
It may take some tim…Continue reading
Reservation / Inquiry
If you have any questions, please contact us.