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FAQ

  • Hotel facilities / Equipment

    Do you have wheelchairs?

    We have one available.
    It will be on a first-come, first-served basis, so please let us know in advance if you would like to use it.
  • Hotel facilities / Equipment

    Can I move by elevator?

    The entire building is accessible by elevator.

    1st floor: Large public bath and semi-private restaurant
    2nd to 4th floors guest rooms
    5th fContinue reading
  • Hotel facilities / Equipment

    Is there barrier-free access?

    Although the building is not completely barrier-free, elevators are available throughout the building.
    Meals are also served at chair and taContinue reading
  • Hotel facilities / Equipment

    Are there hair dryers in the rooms?

    A hair dryer is provided in the large communal bath on the 1st floor.
    If you wish, we will rent a room.
    Please feel free to ask at the frontContinue reading
  • Hotel facilities / Equipment

    Are there non-smoking rooms / smoking rooms?

    The entire building and all rooms are non-smoking.
    Smoking is prohibited in this facility, including heated and electronic cigarettes.
    We apContinue reading
  • Hotel facilities / Equipment

    Is there a refrigerator in the room

    All rooms are equipped with an empty refrigerator.
    The power is turned off, so please use it by turning the dial inside the cabinet.
  • Hotel facilities / Equipment

    Is there a smoking area?

    There is a smoking area on the right hand side after leaving the entrance on the first floor of our building.
  • Hotel facilities / Equipment

    Is there a shop?

    There is a shop in the lobby on the first floor.
    We also have souvenirs and accessories from Shinshu available.
    Our original Yawataya IsogorContinue reading

Reservation / Inquiry

If you have any questions, please contact us.