- Top
- FAQ
026-275-1018
Are there amenities in the room
Yukata, bath towels, washcloths, toothbrush sets, socks, hand soap, etc. are provided in all guest rooms.
Some rooms have makeup remover, cl…Continue readingAre there hair dryers in the rooms?
A hair dryer is provided in the large communal bath on the 1st floor.
If you wish, we will rent a room.
Please feel free to ask at the front…Continue readingAre there non-smoking rooms / smoking rooms?
The entire building and all rooms are non-smoking.
Smoking is prohibited in this facility, including heated and electronic cigarettes.
We ap…Continue readingIf you are reserving multiple rooms…
There are mainly 7 types of guest rooms at this facility,
If you book more than one room
It may not be available on the same floor or in a r…Continue readingIs there a refrigerator in the room
All rooms are equipped with an empty refrigerator.
The power is turned off, so please use it by turning the dial inside the cabinet.Do you have bath towels?
One per person is provided in the room.
Please bring it from your room when you go to the large public bath or open-air bath.
*There is a ch…Continue readingAre there any rental items for children?
We provide diaper pots, step stools, booster toilet seats, kettles, bottle sterilizer sets (Milton), waterproof sheets, bassinets, air purif…Continue readingAre there any toys available for loan?
Toys are available for loan at the front desk.
If you would like to use this service, please inquire at the front desk.
We have toys availa…Continue readingDo you have towels and yukata for children?
For children who booked with meals and futons
Bath towel, washcloth and yukata are included in the set.Yukata is available in large, medium …Continue readingIs there a smoking area?
There is a smoking area on the right hand side after leaving the entrance on the first floor of our building.Is there a refrigerator?
All rooms have an empty refrigerator.
To use it, please turn the dial.Is there a convenience store nearby?
There is FamilyMart next to the hotel.When can I make a reservation for a private open-air bath?
Reservations are given priority, so if you have a specific time in mind, please contact us before your stay.
TEL026-275-1018Can I connect to the Internet?
There is free Wi-Fi available.
There will be a pop-up in your room with your ID and password written on it, so please enter it here.I would like to store my luggage in advance
If you would like to send your luggage in advance by courier, please contact us using the information below to let us know your stay date, t…Continue readingAre there any restaurants around the hotel?
There are a variety of shops, including restaurants, izakayas, and ramen shops.
Please feel free to ask at the front desk for more informati…Continue readingIs there a shop?
There is a shop in the lobby on the first floor.
We also have souvenirs and accessories from Shinshu available.
Our original Yawataya Isogor…Continue readingIs there a night curfew?
There is no specific curfew.
The main entrance will be locked, so please enter and exit through the night entrance next to the entrance.
Whe…Continue readingDo you have a massage
Massages are available in the rooms.
A reservation is required for 40 minutes at 4,000 yen between 20:00 and 22:00.
There are irregular holi…Continue readingIs there a conference hall
Chairs and tables are available.
If there is no space in the banquet hall, we will prepare a banquet after the meeting.
It may take some tim…Continue reading
2/2page
Reservation / Inquiry
If you have any questions, please contact us.